Returns & Exchanges
At Made By Molly, we want you to love every piece you wear, but if something isn't quite right, we accept returns on unworn items within 30 days of delivery. All garments must be returned in their original condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in the original shipping box or a similar mailer, ensuring all original tags and liners are intact.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.